"Five years this upgrade has been in planning, and we got it done over the weekend!”
Senior Manager, Water sector
There has been a spectacular burst of creativity, innovation and engagement responding to COVID-19. Not saying it’s been easy and the burden has been very unevenly distributed but objectively a great deal has been accomplished in a very short time - and most of it is new!
There is a well-worn and predictable path in the recovery journey
This is NOT NEW TERRITORY.
the moment people start to say “I’m getting used to this” or “we can handle this” that pesky-past will come swinging in like a sledge-hammer. If we want to make the most of this opportunity we need to start that conversation now!
Recovery starts before the emergency
Both perspectives are valid and both have value. Until now, the dominant metaphor that has underpinned the imagination and construction of organisations has been the mechanical one but the dominant organisational paradigm of the future will be an organic one.